Following up on a theme from an earlier story, this article cautions agencies from selling eGov iniatiatives as cost savers. One reason is that it is often tough to determine where savings are being generated, technological advances or policy changes. Another reason is that since these iniatitives have not achieved full adoption, most agencies are still providing paper as well as digital version of most services. And, most importantly, the value of eGov doesn't can't necessarily be judged by something as quantifiable as dollars and cents - the true value of eGov is in it's ability to better serve consituents, the success of which is much more difficult to gauge effectively, and much more difficult to put a monetary value on.